Privacy Policy

What Our Privacy Policy Covers

This privacy policy explains how Monaesi skincare uses the personal information that is provided by you or collected by us through our website/store or related communications with you. Please be noted that we never sell your information to anyone. We only share for the purpose of enhancing the shopping experience for our customers and towards marketing and analysis of product turnover. Our customers’ privacy is of importance to us as our own privacy.

YOUR CONSENT

BY ACCESSING OUR SITE, PURCHASING OUR PRODUCTS, AND COMMUNICATING OR OTHERWISE INTERACTING WITH US, YOU ARE ACCEPTING AND CONSENTING TO THE INFORMATION PRACTICES DESCRIBED IN THIS PRIVACY POLICY.

YOUR OPTION

You always have the option to opt-out of providing personal information when presented with an option of “Accept” or control the amount of personal information you share by simply restricting the settings in your devices. Please be aware when you opt-out or do not accept you will not be able to participate or eligible in certain promotions, cannot receive product-related promotions, rewards, etc. You will still be able to make a purchase but would require to provide minimum details needed for a successful transaction to take place – billing address, shipping address, Name, payment information, etc.

PERSONAL INFORMATION

Monaesi skincare and our third-party service providers collect information about you from a variety of sources. Personal information mentioned here refers to any information of you or other individuals that could identify you or other individuals such as your name, email address, shipping and billing address, phone number or credit card number. Other information attributable to an identifiable natural person or household, including the information described in California Civil Code Section 1798.140(o) is also considered as personal information and “Non-Personal Information” means information that relates to you but does not directly identify you. This Privacy Policy does not apply to any third parties or any websites that might be linked to our Sites or products.

Type of Personal Information we collect

Personal Information you provide directly to us when you order, purchase, request information or samples, register as a user, request to become a brand ambassador, participate in surveys, use our website or communicate (participate in surveys, enter contests or promotions, submit a product review, testimonial, comment, suggestion, or other content to us, access or use our pages or accounts on any third-party social media platforms such as Facebook, Instagram, Twitter, Youtube or otherwise interact with us online or by phone, mail, fax, or in person.
This information generally includes and is not limited to name, shipping address, billing address, credit card information, telephone number, email address. We collect information about your use of the sites, including the pages you visit and your interaction with the websites. We also collect information relating to your purchase – the amount of your purchase, the products that are purchased, your shipping address and a transaction order number, billing address, etc.

Your payment card information.

We use a secure third-party Payment Processing service provider towards receiving payment for the orders you place and do not collect or store your payment card information.

Information from Other Sources

Information from third parties such as social media and business partners of Monaesi skincare

We collect information about you from third parties, including other online services and our business partners. We may use or combine any of the Information collected about you for any of the purposes described in this Privacy Policy.

We may receive information about you from other sources, including through third-party services and organizations. For example, if you access our website through a third-party connection or log-in (e.g., through Facebook), such a third party may pass certain information about your use of its service to us. The information we receive is dependent upon your privacy settings with the social network and is subject to this Privacy Policy. Information you post on a third-party social media (or other) site is subject to such site’s privacy policy. We encourage you to always review and, if necessary, adjust your privacy settings on third-party websites before linking or connecting them to our website. We do not control the third-party websites’ information practices, so please review their statement and your settings on the third party’s site carefully to protect your information. We may also receive Information about you from third parties such as our business partners and service providers such as Information about you such as change of address, contact information, or demographic information from commercially or publicly available sources.

Information collected via Tracking Technologies

Some information is collected via automated tracking tools are given below

  • Cookies and Web beacons. Cookies are information passed between each user’s browser and web server to enable websites to identify particular users. Web beacons are small graphic data, also known as clear GIFs, that recognize user activity, such as if and how often a user has visited a website. We may use these Technologies to identify that you’ve logged into the Store, to hold selected products in your shopping cart when you navigate away from the order page, to suggest content and products that we think may be relevant to you, and to monitor aggregate usage of our Store. We also use these technologies to measure the effectiveness of our advertising campaigns and to improve our Store by recognizing which pages are visited and whether those visits result in purchases.
  • Interest-Based Advertising. We use this technology so that we can better target our advertising to individuals’ interests, we work with advertising partners who may use technologies, including cookies to gather browsing Information about you when you use our Store. Our advertising partners may also gather information about your visits to other websites to infer information about your interests. We or our advertising partners may use this information to make inferences about your interests so that we can advertise our products to you on other sites that you visit or in emails that we send to you.
  • Analytics. We may also use Google Analytics and other service providers to collect information regarding visitor behavior and visitor demographics on our Store. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s processing of data generated by your use of the Store by visiting http://tools.google.com/dlpage/gaoptout.

What do we do with the personal information we collect

We want to serve you better. We use the Personal Information you provide to offer a better experience with us, to communicate with you about your order, establish a customer relationship with you, ship the products you ordered, process payments, enhance your shopping experience, communicate with you about our products, and events that may be of interest to you, for other marketing and research purposes, to prevent fraud or potentially illegal activities, to enforce our Terms of Use, to comply with applicable laws, regulations, and legal process; and/or, to protect the security and integrity of our business, brands, this website, Members, and third-party business partners and service provider

To whom do we share your information?

With your approval, we share your information your name, email, mailing address, and phone number with other third parties towards the secure placement of orders and payments and for other marketing purposes. We do not sell your personal information.

  • Trusted Service Providers. We may share your Personal Information with third-party service providers we engage to help us administer and operate the Store (including our Rewards Program), process and fulfill your orders, and communicate with you. The types of vendors to whom we entrust Personal Information include: (i) IT services, including hosting our Store and the provider of our Rewards Program platform; (ii) communications service providers who help us send newsletters and other marketing emails and SMS messages; (iii) payment processing and order fulfillment services; and (iv) providers of customer support services. These service providers have access to your Personal Information only for the purpose of performing services on our behalf. The brand will not purchase consent, or sell, rent or share consent to opt-in to the Brand’s mobile SMS/texting program.
  • Business Partners and Affiliates. We may share Personal Information with companies that are under common ownership or control with us (e.g., Amyris subsidiaries or parent companies) to provide you with a product or service that you have requested or that we believe may be of interest to you or similar purpose as described herein. We require our affiliates not to use Personal Information for any other purpose other than the purpose as directed.
  • Marketing – Interest-Based Advertising and Third-Party Marketing. As described above, we may allow Third-Party advertising partners to use web technologies to collect information about your browsing Information for interest-based advertising. You may opt out of such sharing at no cost by following the instructions below.

Disclosures The Company shares and discloses your Personal Information under the following circumstances:

  • with third parties that provide a variety of services on our behalf, including order fulfillment, processing credit card payments, delivering packages, marketing research and analysis, communications, and customer service;
  • with third-party business partners in connection with our website, product sales, and fulfillment, and for marketing purposes;
  • to comply with the law, a court order, or other legal processes, or in connection with a legal investigation or a request for cooperation by a government entity;
  • to enforce our Terms of Use, this Privacy Policy, and any other applicable terms, conditions, and other agreements;
  • to protect the legal rights and interests of the Company, its business partners and third-party service providers, and our and their respective directors, officers, employees, representatives, and customers
  • for risk management purposes;

California Privacy Notices

California residents are eligible by California law to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their Personal Information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of Personal Information, disclosed to those parties.

Children

Our Store is not directed to individuals under the age of 13, or in certain jurisdictions, under 18 (“Children” or a “Child”), and we do not knowingly collect Personal Information from Children. If we become aware that we have inadvertently received Personal Information from a child, we will delete such information from our records. Please contact us and let us know. The same applies to residents of California.

Safeguarding Your Personal Information

We maintain physical, technical, and administrative safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through our Store, we cannot and do not guarantee the security of any information you transmit on or through our Store, and you do so at your own risk. To the fullest extent permitted by applicable law, we do not accept liability for unintentional disclosure.
When you register for the Store, we ask you to set up a password that you can use to access your information. If you want to cancel your password or change it, or something happens to your password, click on “Sign In” from any page on our Store, so you can access, correct, or update your choices and settings from within your account.
We use Secure Socket Layer (SSL) and/or Transport Layer Security (TLS) or similar industry-standard technology to encrypt transmissions of sensitive information from your computer to our servers. However, when you communicate with customer service via email on our website, these communications may be handled via unsecured transmissions or by third-party service providers. Please be aware that information provided (such as email address, payment information, etc.) may be accessible to others. For that reason, we ask that you protect yourself and not share sensitive information via these communication channels.

Phishing Emails

If you receive an email that looks like it is from us and asks for personal information please do not share your personal information via email. Please

Updating the Policy

We strive to give the best online shopping experience to our customers. We will continue to improve our site as we establish. The policy will be accordingly updated.